For the purposes of the Data Protection Act 1998, the Company (“we” or “us”) is the ‘Data Controller’ i.e. the company who is responsible for, and controls the processing of, your personal data).
We will obtain personal data about you (such as your name, address, payment details, opinions etc.) whenever you complete an online form.
For example, we will obtain your personal data when you register to use this website, send us feedback, contact us for any reason, sign up to a service, request a quotation, enter a competition, purchase goods or services. We may also obtain sensitive personal data about you if you volunteer it during the completion of an online form. If you volunteer such information you will be consenting to our processing it for the purposes specified. If no such purposes are specified please contact us immediately and we will be happy to specify these for your information.
We will also collect personal information that you provide us through the use of the “Get Quote” feature. This personally identifiable data is passed on to third parties that meet the criteria you have chosen, for example, if you request a quote for a new central heating system we will pass your personal details on to all suppliers signed up to our service who can fulfil your request.
Occasionally we may receive information about you from other sources (such as credit reference agencies) which we will add to the information which we already hold about you in order to help us to provide you with goods and services and to improve and personalise our service to you.
We will not use or disclose your personal information unless you have given your permission, except for the following purposes:-
We may share your personal data with organisations who are our business partners and we or they may contact you, unless you have asked us or them not to do so, by e-mail, letter or telephone about products, services, promotions or special offers which may be of interest to you.
If you prefer not to receive any further marketing communications from us, you can opt out at any time. See below for further information.
We may disclose your personal data to:-
Whilst we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data which is transferred from you or to you via the internet.
If you give us information on behalf of someone else, you confirm that the other person has appointed you to act on his/her behalf and has agreed that you can:-
When you use this website we may collect information about your computer, such as your IP address and/or information about you browser, which we will use for administration purposes and statistical analysis. This information will not usually identify you personally.
We may also obtain information about your online movements and use of the internet. We do this by placing a ‘cookie’, which is a small file, on your computers hard disk. Cookies are used for several reasons:-
The vast majority of web browsers accept cookies. However, you can change your browser settings so that cookies are not accepted. If you do this, you may lose some of the functionality of this website.
You have the right, subject to the payment of a small fee (currently £10.00) to request access to your personal data which we may process about you. If you wish to exercise this right you should:-
You have the right to require us to correct any inaccuracies in your data free of charge. If you do wish to exercise this right you should:-
You also have the right to ask us to stop processing your personal data for direct marketing purposes. If you wish to exercise this right you should:-
We welcome your feedback and questions. If you wish to contact us, you can write to us at Insulation Grants, c/o Holmes Media (UK) Limited, 11 The Point, Rockingham Road, Market Harborough, LE16 7QU, or you may call us on 0330 134 5353. Registered in England No. 6873930 Vat No. 904 1556 46.